The Fancy Market

Menu

Refund and Returns Policy

Return Policy for The Fancy Market

Effective Date: 03/10/2024

At The Fancy Market, customer satisfaction is our priority. While we do not offer refunds, we do provide a same-day return policy for incorrect or damaged items. Please review our return guidelines below.

1. Same-Day Return Policy

We offer a same-day return policy under the following conditions:

  • You must initiate the return on the same day you receive the product.
  • Returns are accepted only for products that are incorrect or damaged upon arrival.
  • Items must be unused, in their original packaging, and in the same condition as when you received them.

2. How to Request a Return

If you receive a damaged or incorrect product, please contact us immediately through one of the following methods on the same day of delivery:

Our customer service team will guide you through the return process and provide instructions for returning the product.

3. Return Process

Once you contact us, we will:

  1. Verify the issue (damaged or incorrect item).
  2. Provide instructions on how to return the product or arrange a return pickup.
  3. Once the returned product is received and verified, we will process the exchange or replacement.

4. No Refunds

Please note that we do not offer refunds. In the event of a damaged or incorrect product, we will replace the item or exchange it for the correct one.

5. Non-Returnable Items

We do not accept returns under the following conditions:

  • If the item is not reported as damaged or incorrect on the same day of delivery.
  • If the product has been used or damaged after delivery by the customer.
  • If the product is not returned in its original packaging and condition.

6. Contact Us

If you have any questions or need to initiate a return, feel free to reach out to us at:

We are here to assist you with any concerns related to your order.

Scroll to Top